Contact Us
[vc_row full_width=”stretch_row_content_no_spaces”][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row wrap_container=”yes” el_class=”m-t-md”][vc_column][porto_ultimate_heading main_heading=”Contact Info” alignment=”left” main_heading_font_weight=”” sub_heading_font_weight=”” main_heading_font_size=”24px” main_heading_letter_spacing=”-0.025em” sub_heading_font_size=”14px” sub_heading_line_height=”28px” sub_heading_letter_spacing=”-0.025em” main_heading_margin_bottom=”5″ el_class=”m-b-xxl”][/porto_ultimate_heading][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-12″][porto_info_box icon_type=”simpleline” icon_size=”45″ icon_border_radius=”500″ title=”Address” subtitle=”5401 N Haverhill rd., Unit 123, West Palm Beach, FL 33407″ pos=”top” title_font_style=”700″ icon_color=”#0088cc” title_font_size=”20px” title_font_line_height=”22px” title_font_letter_spacing=”-0.025em” subtitle_font_size=”14px” subtitle_font_line_height=”22px” subtitle_font_letter_spacing=”-0.025em” icon_simpleline=”Simple-Line-Icons-pointer” el_class=”custom-info-1″][/porto_info_box][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-12″][porto_info_box icon=”fas fa-mobile-alt” icon_size=”45″ icon_border_radius=”500″ title=”Phone Number” subtitle=”+1(561)809-8956″ read_more=”box” link=”url:tel%3A(800)123-4567″ pos=”top” title_font_style=”700″ icon_color=”#0088cc” title_font_size=”20px” title_font_line_height=”22px” title_font_letter_spacing=”-0.025em” subtitle_font_size=”14px” subtitle_font_line_height=”22px” subtitle_font_letter_spacing=”-0.025em” el_class=”text-color-body custom-info-1″][/porto_info_box][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-12″][porto_info_box icon=”far fa-envelope” icon_size=”45″ icon_border_radius=”500″ title=”E-mail Address” subtitle=”[email protected]” read_more=”box” link=”url:mailto%3Aporto%40portotheme.com” pos=”top” title_font_style=”700″ icon_color=”#0088cc” title_font_size=”20px” title_font_line_height=”22px” title_font_letter_spacing=”-0.025em” subtitle_font_size=”14px” subtitle_font_line_height=”22px” subtitle_font_letter_spacing=”-0.025em” el_class=”text-color-body custom-info-1″][/porto_info_box][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-3 vc_col-xs-12″][porto_info_box icon=”far fa-calendar-alt” icon_size=”45″ icon_border_radius=”500″ title=”Working Days/Hours” subtitle=”Mon-Fri, 9am – 5pm EST” pos=”top” title_font_style=”700″ icon_color=”#0088cc” title_font_size=”20px” title_font_line_height=”22px” title_font_letter_spacing=”-0.025em” subtitle_font_size=”14px” subtitle_font_line_height=”22px” subtitle_font_letter_spacing=”-0.025em” el_class=”custom-info-1″][/porto_info_box][/vc_column][vc_column][vc_separator color=”custom” accent_color=”#e7e7e7″ el_class=”mt-5 m-b-xlg pb-2″][/vc_column][/vc_row][vc_row wrap_container=”yes” el_class=”m-b-xxl p-b-sm”][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_custom_heading text=”Send Us a Message” font_container=”tag:h2|font_size:24px|text_align:left” use_theme_fonts=”yes” el_class=”ls-negative-1 mb-3″]
Apart from numerous production processes, we also control the quality with different tests – life cycle tests, salt spray tests, force test etc.
All the parts are also designed and made in our own facilities to really control the quality of each production process. Our raw material suppliers are all from the European Union with a long time tradition.[/vc_toggle][vc_toggle title=”Why are rubber bushings better than others?”]We have our own vulcanization department so all the bushings are made in house. As we use rubber and no other materials, the main feature of the bushings is the flexibility. No matter how hard the rubber is, it still has flexibility, which other materials don’t have. That is why rubber bushings are longer lasting, more comfortable to drive with and they also don’t make any squeaking noise.[/vc_toggle][vc_toggle title=”Where do you ship?”]We ship all around USA. If you are based in any other country or outside of Continental USA, please contact us for quotation regarding shipping costs.[/vc_toggle][vc_toggle title=”Do you offer free shipping?”]We give free Continental USA shipping for all orders above 200 USD.[/vc_toggle][vc_toggle title=”What is delivery date for the parts?”]We have same day shipping policy with all the parts in stock. If the parts are not in stock, we will let you know the delivery date to decide if you want to wait or not.[/vc_toggle][vc_toggle title=”How can I pay for the parts?”]We have several payment methods available – Paypal, Creditcards and/or bank transfer.[/vc_toggle][vc_toggle title=”How can I order your parts?”]The easiest way to order the parts is by visiting our online shop. You can also e-mail us. If you have any specific questions, you are welcome to call us before ordering.[/vc_toggle][vc_toggle title=”Where are you based?”]The official Prekom company is based in Slovenia, Europe, but you can find our subsidiary in West Palm Beach, Florida too. All the USA orders will be shipped from our Florida warehouse.[/vc_toggle][vc_toggle title=”Can I pick-up the parts at your warehouse?”]You can pick-up the ordered parts only if they are pre-ordered, as we don’t have a physical retail shop. Please contact us first to agree with the pick-up.[/vc_toggle][vc_toggle title=”Can I return the parts?”]Yes, you can return the parts unused within 90 days of purchase. To receive a full refund, please make sure to return them in the original packaging and unused.[/vc_toggle][/vc_column][/vc_row]
